We were pleased to have passed our Arboricultural Association Approved Contractor Interim reassessment with full approval this week.
A company summary written in our report by Paul Smith,Technical Officer & Accreditation Schemes Manager at The Arboricultural Association, stated:
“A well established business offering a high-quality service to its clients. Mat is both a very well qualified and well informed ‘arborist’, and arb consultant, networking with some of the highest level industry specialists, particularly in the field of veteran tree management. Office management is efficient and innovative including current development of an CRM & work-pack ‘app’ by Elaine. Tree pruning operations observed were to the highest standard and wholly in accord with BS3998.”
Pleased to be able to demonstrate that we continue to maintain high standards in all areas of our business whilst providing an experienced,well qualified and exemplary service to our customers, new and old.
We received the following feedback on our Google listing today from Mr P, a customer in Farway, Devon regarding work carried out in June 2019:
“A complete service, from surveying the trees to obtaining permission for the work to be done, to carrying out the agreed work. Everything was done in a very professional manner. Appointments were easily agreed and the tree specialists turned up on time. All members of staff were easy to deal with and enthusiastic about their work. The tree surgery was completed efficiently and the site thoroughly cleaned at the end of the project. A very satisfactory experience, which has resulted in our very special trees being made ready for the next few years.”
We received the following feedback from Mrs M, a customer in Venn Ottery for some works carried out in April 2019 at her property and also for her neighbour:
Comments: Luke and Tom did a wonderful job felling and logging our tree and one for our neighbour. Their co-operation in getting the logs over a high wall to our garden was much appreciated. Clearing up on both sites was excellent, and their high standard of work was appreciated by us and all our neighbours. Will always recommend East Devon Tree Care.
We received the following feedback from Mr C,a customer in Buckerell, for some tree surgery works carried out for them in March 2019:
Comments: “We have had Mat and his team visit our property on several occasions . Each visit resulted in a perfect execution of the tasks in hand . They were helpful and experienced and extremely tidy.
We shall continue to use them and have in fact recommended them to several of our friends. It was a pleasure dealing with craftsmen that clearly enjoyed doing their work well”
We received the following feedback from Mrs D, a customer in Topsham, for some works carried out in March 2019:
Comments: Very delighted with the work. Tidy cutting of trees and very meticulous tidying up. Definitely have them here again.
The works also involved submitting a planning application to Exeter City Council on their behalf which we are happy to do for all instructed works free of charge.